Dear BBTV Moderators,
I hope you are well.
I am writing to raise concerns about the video quality and playback performance of some episodes on your website. Episodes from older seasons appear pixelated even when 1080p is selected, and the videos seem to play at 30 frames per second.
I have also noticed stuttering and what appears to be a reduced frame rate in some more recent seasons, including Season 35.
Could you please investigate these issues and, where possible, replace the affected uploads with higher-quality source files? If versions originally recorded at 60 frames per second are available, I would appreciate it if these could be uploaded as well.
Thank you for taking the time to read my message. I look forward to hearing from you.
Kind regards,